Cancellation & No-Show Policy
At Massage by Shar, your appointment time is reserved especially for you. I understand that plans can change, and I appreciate as much notice as possible when you need to cancel or reschedule.
Cancellations & Rescheduling
Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment.
Late Cancellations
Cancellations made with less than 24 hours' notice may be subject to a 50% cancellation fee of the scheduled service.
No-Shows
If you do not show up for your scheduled appointment without notice, a 100% no-show fee may apply.
Late Arrivals
If you arrive late, your appointment may still end at the originally scheduled time so that other clients are not affected. The full service price may still apply.
Emergencies
I understand that emergencies and unexpected situations happen. Cancellation fees may be waived at my discretion depending on the circumstances.
Thank you for respecting my time and the time of other clients. Your consideration helps me keep appointments available for everyone.
Privacy Policy
Massage by Shar respects your privacy and is committed to protecting your personal information.
When you contact me, schedule an appointment, complete an intake form, or receive massage therapy services, I may collect information such as your name, contact information, appointment details, and information you voluntarily provide about your health and treatment needs.
Your information is used only as needed to:
- Schedule and manage appointments
- Provide safe and appropriate massage therapy services
- Communicate with you about your appointments
- Maintain necessary business and treatment records
- Process payments when applicable
I will not sell or share your personal information for marketing purposes. Your information will only be shared when necessary to provide services, when required by law, or with your permission.
I take reasonable steps to keep your personal information secure and confidential. However, no electronic system or method of storing information can be guaranteed to be completely secure.
By using this website or providing your information to Massage by Shar, you acknowledge this Privacy Policy.